
Frequently Asked Questions
Start by giving us a call, with 50 years of experience in the building industry. You can trust us to give you the best advice and to guide you through the entire building process.
Communication
We value transparent communication to keep you informed throughout your journey with us. You will have access to our project management software giving you real-time progress on site and any decisions that need to be made. We will also have a weekly onsite meeting to go over the work in progress.
People
We are a family owned and operated business. We bring our personal approach and family values to the build. We will personally guide and help you through the building process from design to completion.
Guarantee
Being a member of the master builders association of New Zealand means we can offer our clients a 10-year master builder guarantee as well as our own Rag Reno’s Guarantee.
Fixed Price Contract
We provide our clients with a fixed price quote. This means there will be no changes in price unless you change your mind. What we price is what you pay.
Trustworthiness
Gaining and keeping trust with our clients is important to us. Our friendly team work alongside a reliable and trustworthy team of subcontractors and suppliers. We can assure you we know the people that are working on your home at all times.
Safety
Site safety is our priority. We partner with Hazardco and use their systems to ensure our sites are run and operated in a safe manner. We are committed to looking after the safety of all those involved in the project including you as the owner.

5 Star Guarantee
Communication
Before we start on site you will meet the team that will be working on your home. You will have access to our project management software giving you real-time progress on site and access any decisions that need to be made. We will also have weekly onsite meetings to go over the work in progress.
Quality
To ensure the quality of your home is superior to others we only use trustworthy suppliers and sub-contactors as well as using our 151-point quality insurance check sheet throughout your build.

7 Helpful tips you need to know before starting a successful renovation
Is renovating your home on your ‘to do’ list? We have compiled a free guide with invaluable tips to help you making the right decisions when it comes to renovating.
Download it today!